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FAQ

  • Can I still place a order even though JSB is closed on Sundays?  

Yes, your item will be shipped out or delivered on the following business day.

  • Will JSB offer discounts?

Yes, once you have taken the "JSB Experience" survey, you can look forward to receiving discounts and special deals.

  • Will I be able to track my order if I select shipping?

Yes, you will receive an email with the tracking number.

  • Can I edit my order once it has been placed?

-No, you will have to place another order.

  • What if my item is damaged ?

Although this not likely to happen... If you had your item shipped and it was damaged after you received it, please send an email immediately to Jaysshoeboutique@gmail.com for further action.

  • Can I get a refund?

No Refund No Exchange. Online store credit ONLY.

What should I do if the question I have isn't listed ?

Fill out your information on the " contact" tab with your question and we will get back with you as soon as possible.