- Can I still place a order even though JSB is closed on Sundays?
Yes, your order will be shipped out, delivered or available for pick-up on the following business day.
- Will/Does JSB offer discounts?
Yes, once you have subscribed to our mailing list, you can look forward to receiving discounts and special offers.
- Will I be able to track my order if I select shipping?
Yes, you will receive an email with the tracking number.
- Can I edit my order once it has been placed?
No, you will have to place another order or cancel current order.
- What if my item is damaged when I receive it?
Although this not likely to happen... If your item is damaged AFTER you receive it, please send an email immediately to Jaysshoeboutique@gmail.com for further action.
- Can I get a refund?
No Refund No Exchange. Online store credit ONLY.
- I have pre-order questions
Please, see all information about pre-ordering on the "Shipping" tab. For additional questions, please send e-mail to firstname.lastname@example.org
- What should I do if the question I have isn't listed ?
Fill out your information on the " contact" tab with your question and we will get back with you as soon as possible.